Frequently Asked Questions
How soon can I place my order?
For Charcuterie Boards, at least 48 hour notice is recommended.
Custom cakes require a minimum of 2-3 weeks notice with longer lead times for very detailed and intricate designs. Dates are not reserved until payment is received.
2. Do you deliver? Yes, there is a fee for delivery to both Suffolk and Nassau County. Free pick up is also available from our commercial kitchen location at Stony Brook University Food Business Incubator 4603 Middle Country Road Calverton, NY 11933.
3. We’d like to order a wedding cake. Do you offer cake tastings and is it discounted if we place an order? Yes, cake tasting boxes for couples looking to place an order for a wedding cake are available. Discounts are not applied from the cake tasting box to the wedding cake order, however I do provide a free small cake for your 1 year anniversary.
4. What’s your refund policy? All purchases are non-refundable. Due to the nature of these products, we are not able to provide a refund. Orders that are canceled with more than 72 hours to pickup/delivery date receive credit in the amount paid towards a future order. For orders that are cancelled with less than 72 hours, there are no refunds or credit transfers.
5. I’m interested in a Dessert or Grazing Table.
Please email vegonboard@gmail.com for more information
6. Do you have insurance? I’d like to order a wedding cake, and the venue requires insured bakers.
Yes, absolutely! I’m insured, NYS licensed, Food Manager certified, and work from a NYS Dep’t of Agriculture & Markets inspected commercial kitchen. Insurance information will be provided to the venue.